Bring your knowledge
Add FAQs, policies and product guides. Process and review the material before publishing it.
Keep your policies, FAQs and product guides in one place. Answer with sources your customers can check, and bring your team into the conversation when needed.
Make the source part
of the conversation.
One place for the knowledge. A clear path from a customer’s question to a useful answer.
Add FAQs, policies and product guides. Process and review the material before publishing it.
Answers use published knowledge and link to the supporting excerpts. Missing information calls for a clearer question or an honest fallback.
When a conversation needs a person, hand it over to the inbox. AI pauses so your team can take it from there.
Could someone help with my order?
“I need to change my delivery address.”
The conversation stays in one thread.
Order changes, unusual requests and missing information need a person. Move the conversation to your inbox with its history intact. AI stays paused until your team chooses to resume.
The embeddable widget brings your support conversation to your website, with workspace branding and approved website origins.
Try the public portfolio desk. A shared daily allowance keeps live usage bounded.<!-- Your workspace’s install snippet -->
<script
src="…/widget.js"
data-workspace="your-workspace"
defer
></script>Illustrative snippet · copy the real one from your private workspaceTry it live opens a real portfolio conversation about Ataullah. The read-only dashboard tour explains knowledge, sources and handoff. The separate guided demo uses a fictional shop.
The live portfolio desk uses AI and can send a real support request to Ataullah. The guided demo and dashboard tour are labelled examples; they make no model calls and contact no agent.
The product is designed around published workspace knowledge. Unsupported questions should lead to clarification or an honest fallback. It cannot look up orders or promise a refund on its own.
The read-only dashboard tour contains public portfolio excerpts and sample conversations. Your private workspace and the real support inbox require authentication.